ABOUT US
Comfort for Everyday Moments
A quiet morning, a relaxed evening, or a day spent at home—comfortable clothing belongs in the moments that make up everyday life.
At irisultra, we offer sleepwear, pajamas, robes, loungewear, and everyday clothing for customers in the United States. Explore different styles, colors, and sizes to find pieces that suit your routine and personal preferences.
Who We Are
irisultra is an independent online retail store owned and operated by Aura Living LLC.
We are a retailer of third-party branded products. We do not manufacture the products we sell.
Aura Living LLC is the seller responsible for orders placed through irisultra.com, including order fulfillment, customer service, returns, and refunds.
Our Products and Brand Relationships
Our selection includes products from third-party brands. Brand names and trademarks belong to their respective owners and are used to identify the products offered in our store.
Unless expressly stated, irisultra is not affiliated with or endorsed by those brands. The presence of a brand name, product image, or collection in our store does not by itself indicate an official partnership or endorsement.
Please review each product’s description, selected color, size, and available care information before ordering. Materials, sizing, and fit can vary between products.
If you need help choosing a product or understanding its details, contact us at support@irisultra.com.
Where We Operate
Our business is based in Keller, Texas. We use the following address for business operations, order dispatch, and mailed returns:
Aura Living LLC — irisultra
808 MAGNOEA COURT
KELLER, TX 76248
United States
Please contact us before mailing a return so that we can provide instructions and identify your package correctly.
Shipping
We offer free standard shipping on all orders within our supported United States delivery area, with no minimum purchase required.
Orders are normally processed within 1–3 business days. Standard shipping transit normally takes 3–7 business days after the carrier receives the package.
The estimated total delivery time is 4–10 business days, including processing and transit. Business days are Monday through Friday, excluding United States public holidays.
For delivery details, tracking assistance, and information about delays, please read our Shipping Policy.
Returns and Customer Support
Eligible returns may be requested within 30 calendar days after delivery.
For change-of-mind or sizing returns, customers are responsible for return shipping costs. For confirmed damaged, defective, or incorrectly supplied products, we cover the necessary return shipping costs. We do not charge a restocking fee.
For an eligible return, we inspect the returned item and issue the refund to the original payment method within 15 calendar days after receiving it. Your bank or payment provider may require additional time to display the refund.
Please review our Return and Refund Policy for complete conditions and instructions.
Contact Us
Store name: irisultra
Legal business name: Aura Living LLC
Website: irisultra.com
Email: support@irisultra.com
Customer service hours: 9:00 AM–6:00 PM Central Time, United States.
For questions about products, sizing, an existing order, or our policies, please contact us by email. For order-related inquiries, include your order number and the email address used at checkout.
Explore Our Products · Contact Us
Customer service phone: +1 800-829-4939